Shipping Policy:

​

​

At FlowJoy, we prioritize quick and efficient shipping to ensure you receive your order promptly.

 

Here's what you need to know about our shipping process.

​

Flowjoy Shipping Policy: Delivery Timeline

At Flowjoy, we are committed to delivering your orders in a timely and efficient manner. Here’s a detailed breakdown of our delivery timeline to ensure you know what to expect once you place an order with us.

 

Order Processing

• Order Confirmation: Within minutes of placing your order, you will receive an order confirmation email.

• Order Processing: Orders are processed within 1-2 business days (Monday to Friday, excluding holidays).

 

Shipping Timeline

                                                                                       Domestic Shipping (Within India):

• Standard Delivery: 5-7 working days

  • Once your order is shipped, you will receive a notification with tracking information.

  • Our shipping partner will update you via your provided phone number with real-time tracking details.

International Shipping:

• Standard Delivery: 15-20 working days

  • International orders are subject to customs clearance, which may cause delays beyond our estimated delivery times.

  • Customs duties and taxes (if applicable) are the responsibility of the customer and will be collected at the time of delivery.

 

Additional Information

• Out of Stock Items: If an item is out of stock, you can click on “Notify me when available” on the product page to receive an email when it is back in stock.

• Incorrect Products: If you receive an incorrect product, please contact us immediately. If the merchandise is unused, we will arrange for the correct item to be sent to you at no extra cost, and we may arrange for return shipping of the incorrectly shipped product.

 

​

 

Shipping Updates:

 

You will receive updates from our shipping partner on your phone number once they pick up the order, allowing you to track the real-time progress of your shipment.Shipping Times within India: 5-7 working daysOutside India: 15-20 working days

 

**Note:

Customs fees, if applicable, are to be paid by the customer at the time of delivery.

 

 

Out of Stock Products:

​

If a product is marked ‘Out of Stock’, you can click on “Notify me when available” to receive an alert when it is back in stock.

 

Incorrect Product Received:

 

If you receive an incorrect product (e.g., a different item from what you ordered), please contact us immediately. If the merchandise is unused, we will send the correct item as soon as possible at no cost to you and may arrange for the return shipping of the wrongly-shipped product.

 

Payment Methods:

​

We offer a variety of payment methods to make your shopping experience convenient

 

-Credit/Debit Cards,

-UPI Payments,

-NetBankingPayPal (for international payments)

 

 

 

 

Thank you for shopping with FlowJoy!