Privacy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from http://www.flowjoy.in.

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect specific information about your device and browsing activity. This includes details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we gather information about the web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this automatically-collected data as “Device Information.”

We collect Device Information using the following technologies:

Cookies: These are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, please visit All About Cookies.
Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

Additionally, we use tools such as Facebook Pixel and Google Analytics to further analyze user behavior on our Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?:

We use the Order Information we collect to:

Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Communicate with you.
Screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION:

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

YOUR RIGHTS:

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES:

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at flowjoymerc@gmail.com.

Ph:8341492083,9560209369

D/no-44-1-7, T.C palem, Visakhapatnam-530024.